Human Rights Initiatives
NYK Group's Basic Stance on Human Rights
The NYK Group established the NYK Group Human Rights Policy based on the United Nations Guiding Principles on Business and Human Rights. We support and respect the United Nations International Bill of Human Rights, the International Labour Organization's Declaration on Fundamental Principles and Rights at Work, international treaties and declarations related to the protection of human rights, including conventions on workers' human rights such as wages and working hours, the OECD Guidelines for Multinational Enterprises and the United Nations Declaration on the Rights of Indigenous Peoples, and the Ten Principles of the United Nations Global Compact.
To fulfill our responsibility to respect human rights of our stakeholders, this policy applies to all executives and employees of the NYK Group, and we encourage our suppliers, contractors, agents and other parties involved in our business and supply chain to comply with the policy.
This policy was approved by the Board of Directors on November 24, 2022, for its establishment and disclosure.
In February 2022, the Risk Management Committee adopted human rights violation risk as a new critical risk. The Risk Management Committee is convened twice a year and chaired by the president. The committee is composed of chief executives and the executive officer in charge of promoting ESG management, including four members of the Board of Directors. The committee identifies critical risks based on reports from each headquarters, determines the headquarters responsible for advancing countermeasures for each critical risk, and promotes risk mitigation activities for the entire Group.
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Respect for Human Rights
The Group respects the human rights of all people involved in our business activities, and recognizes and respects various values and cultures as the foundation of our corporate activities.
Excerpt from NYK Code of Conduct
Chapter 4 Respect for Human Rights and Diversity of Cultures
4-1 Respect for Human Rights
We respect human rights and comply with the NYK Group Human Rights Policy.
4-2 Prohibition of Discrimination
We do not engage in any discrimination on the basis of race, creed, religion, sex, sexual orientation, gender identity, nationality, age, origin, disability, disease, or otherwise.
4-3 Prohibiting Harassment
We do not engage in libelous or slanderous acts that violate human dignity, or abusive acts that may be regarded as harassment.
4-4 Respect for Cultures of Countries and Regions
We respect the cultures and customs of countries and regions in which we conduct business, and conduct our business operations in harmony with regional communities and international society.
4-5 Prohibiting Forced Labor or Child Labor
NYK does not engage in inhumane acts such as forced labor or child labor. And NYK does not conduct trade with business enterprises engaged in such acts.
4-6 Establishment and Operation of Fair Personnel Treatment System
NYK promotes equal opportunity in employment, personnel administration, wages, training, promotion, etc., and complies with applicable labor agreements and other agreements with attention to the protection of the rights of workers established in international treaties and in laws and regulations of each country or region in which NYK operates.
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To enhance its global business activities, NYK created the company's "CSR Guidelines for Partners and Suppliers," which requests the cooperation and understanding of business partners in promoting CSR activities concerning global social issues such as child labor, forced labor, environmental destruction, etc., in the entire supply chain.
Excerpt from CSR Guidelines for Partners and Suppliers
Chapter 3. Respect for Human Rights and Diversity of Cultures
Respect for Human Rights and Prohibition of Discrimination
Respect human rights, and do not discriminate on the basis of race, creed, religion, gender, sexual orientation, gender identity, national or regional origin, age, mental or physical disabilities, diseases, social status, or any other reason.
Prohibiting Inhumane Treatment
Prohibit any inhumane treatment so as not to engage in any acts that violate human dignity such as libel, slander, or harassment.
Respect for Cultures of Countries and Regions
Respect cultures and customs of countries and regions in which you conduct your business, and conduct your business operations in harmony with regional communities and international society.
Prohibiting Forced Labor or Child Labor
Do not engage in inhumane acts such as forced labor or child labor, and endeavor to ensure appropriate payment of wages. Also, do not conduct trade with business enterprises engaged in inhumane employment.
Respect for Fundamental Rights of Workers
Respect workers' rights, including collective bargaining rights and freedom of association, as prescribed in international treaties and in national and regional laws and regulations.
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Framework for Promoting Human Rights Initiatives
In April 2023, we established the ESG Strategy Committee, which succeeded the ESG Management Committee, to determine the Groupwide policies on ESG management, including the promotion of human rights. Since fiscal 2023, the committee has met monthly and included the deputy chief executive of ESG Strategy Headquarters as its chair and executive officers representing each headquarters. In addition, an external advisor has been invited to the committee. The committee reports the proceedings of its meetings and provides advice and recommendations to the Management Meeting and the Board of Directors through the ESG Strategy Headquarters. Also, the UN Global Compact Promotion Committee,*1 part of the ESG Strategy Headquarters, conducts preliminary discussions and then submits proposals to the headquarters.
The ESG Strategy Committee collaborates with the ESG Management Group and other relevant departments to promote human rights within this framework under top management leadership and commitment.
In fiscal 2022, the ESG Management Committee discussed reports on the Group's human rights initiatives and considered formulating a human rights policy. The committee shared the initiatives implemented and reconfirmed that the Group would pursue consistent efforts to promote human rights. The committee also proposed the Management Meeting and the Board of Directors to formulate a human rights policy. The Board of Directors discussed and approved the person responsible for the implementation of the human rights policy.
We regularly receive expert advice from a third party, Caux Round Table Japan (CRT Japan),*2 to strengthen our efforts to promote human rights. Third-party expertise is applied at each phase of the implementation process to ensure objectivity and legitimacy. We hold regular bi-weekly meetings with CRT Japan to advance our efforts to promote human rights.
Framework for Promoting Human Rights Initiatives (As of April 1, 2023)
- *1UN Global Compact Promotion Committee
In fiscal 2023, we reorganized the former Global Compact Promotion Committee established in 2010 as the UN Global Compact Promotion Committee. The purpose of the committee is to promote the United Nations Global Compact (UNGC) and to establish systems based on it in the Company and its Group companies. The committee meets quarterly. Through global human resource surveys, as well as processes for human rights due diligence, the committee investigates business execution and matters that may violate the UNGC, confirms facts, and then discusses and determines any corrective measures.
- *2Caux Round Table Japan (CRT Japan)
A global network of business leaders working to realize a fair, free and transparent society. CRT Japan supports efforts in responsible business practices and human rights.
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Human Rights Training Program for Top Management
We offer internal and external training opportunities for top management to enhance their commitment to human rights initiatives and deepen their understanding of the relationship between business and human rights, thereby advancing the leadership of the Board of Directors.
In August 2022, we conducted an online training program titled "Understanding Business and Human Rights" with Hiroshi Ishida, Executive Director of CRT Japan, as a lecturer. Thirty-five internal and external directors, auditors and executive officers, including the president, attended the program. The participants acquired expert knowledge on the need for business enterprises to respect human rights as well as the importance of implementing measures based on the UN Guiding Principles on Business and Human Rights.
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Human Rights Due Diligence
The Group understands that our corporate activities, including the supply chain, could have a direct or indirect adverse impact on human rights. Therefore, we follow the procedures outlined in the UN Guiding Principles on Business and Human Rights and exercise human rights due diligence. Specifically, we identify and assess the Group's activities that have or may have an adverse impact on human rights. Next, we seek to grasp the Group's human rights issues to prevent and mitigate the risk of adverse impact and to consider remedial measures. A follow-up assessment will be conducted to verify its effectiveness, and the process and the results will be disclosed. We implement the above continuous process.
Human Rights Due Diligence (Identifying Salient Human Rights Issues)
In 2022, we with the support of Verisk Maplecroft* conducted an assessment to advance human rights due diligence. We have identified potential risk factors that can cause or contribute to human rights violations in our corporate activities. We have targeted three operations, namely, automotive logistics, oceangoing shipping (seafarers) and ship recycling (scrap workers), and assessed the risks of human rights violations in the countries or regions in which we operate these business activities.
Furthermore, we conducted a human rights due diligence workshop for managers of 10 groups of five relevant headquarters and divisions. The workshop, supported by CRT Japan, was held in June 2022 and brought together 26 managers. The purpose of the workshop was to receive feedback from our managers on the results of Verisk Maplecroft's assessment, based on their actual work. During the workshop, participants also discussed other business operations that form part of our supply chain in addition to the three mentioned above, including shipbuilding and port logistics. Based on their experiences, participants exchanged opinions, identified, analyzed and summarized the potential risk factors for human rights violations at each stage of the value chain at a practical level. Participants also shared future concerns and challenges associated with managing the risks of human rights violations, such as a lack of understanding of the real situation concerning indirect subcontractors within and outside Japan, and highlighted the importance of understanding the risks of human rights violations in the global supply chain.
Verisk Maplecroft's assessment and the human rights due diligence workshop identified the salient human rights issues for the NYK Group as follows:
Procedure for Identifying Salient Human Rights Issues
We will organize our initiatives for the identified salient human rights issues and share the understanding of those issues with NYK Group companies and suppliers to get the picture. As human rights issues are subject to change based on geopolitical risks, we are currently establishing a management system to quickly alert new human rights issues or those that require urgent attention.
- *Verisk Maplecroft
A leading global risk analytics, research and strategic forecasting company.
Human Rights Due Diligence (Confirming the Status of Human Rights Management Practices)
We are conducting interviews with relevant Group companies or headquarters to check on management practices of the identified salient human rights issues.
[ Automotive Logistics (Workers) ]
In a human rights risk assessment of the NYK Group, the working environment of workers in the automotive logistics business was identified as a salient human rights issue. In 2022, interviews of workers (including supplier partners' workers) of NYK India Private Limited (NYK India), which is expanding its car logistics business across India, were conducted to verify the status of respect for human rights.
Interviews of the workers were conducted in Hindi, which is understood by all workers, by a local third-party partner of CRT Japan.
Workers in the automotive logistics business are involved in a wide range of operations, and work is mainly classified into four types: plant compound management, terminal services, value-added services, and inland transportation. The interviews on this occasion targeted 25 workers (all male) engaged in plant compound management (drivers) and value-added services (vehicle cleaners) in Mumbai and Delhi. The workers, who were divided into teams of five, were asked to answer questions concerning 13 human rights issues.
All of the over 2,000 workers employed by NYK India through supplier partners are male. The majority of the workers are from within the state, and very few qualify as migrant workers. The recruitment and hiring, the signing of contracts, and the payment of wages of workers are all left to the supplier partners. NYK India, together with supplier partners, is responsible for determining working conditions and the wage structure of workers, managing workers' working hours, implementing occupational health and safety procedures, and conducting worker training.
The interviews confirmed that there were cases where no employment contract existed between supplier partners and their workers and that some workers did not know the details of their employment contract and pay slips. In light of these findings, as of September 2023, dual language (English with local language) appointment letters had been concluded for all workers in accordance with Indian law, and briefing sessions on the appointment terms and conditions had already been held at supplier partners together with NYK India for 100% of the workers at all locations.
NYK India has its own mechanism known as Samvaad (which means "dialogue" in Hindi) that allows workers to voice their opinions and concerns (a form of grievance desk). Management at each NYK India location regularly holds Samvaad (dialogue) sessions where they listen to what employees, including supplier partners' workers, have to say. This mechanism aims to identify issues perceived by workers and their expectations of the company and to create a comfortable work environment, bearing in mind their opinions and concerns. Interviews with workers revealed that while all interviewees were familiar with Samvaad, ⅰ) the company's and supplier partners procedures for responding to requests made by workers and the status of their handling were unclear, and ⅱ) there were expectations for improvement in issues such as the lack of communication between workers and management. In efforts to ensure the effectiveness of Samvaad considering these findings, NYK India decided to centrally manage the content of requests and other matters raised at all business locations across pan India and clarify the status of responses between complainants and the company's management. In addition, important matters are also to be reported to NYK headquarters. These arrangements have been effective since April 2023. As of August 2023, 90% of complaints that had been filed are resolved to the satisfaction of the workers. The remaining complaints are in the process of being addressed. Promoting the visibility of conditions and improving the effectiveness of the company's responses are future issues to be addressed.
NYK India intends to continue to address issues identified in interviews and conduct third-party follow-up surveys to determine whether improvements in measures and procedures have resulted in workers' perceptions of these. Furthermore, NYK India plans to examine and implement remedial measures with customers, depending on the content. In the first half of FY2023, NYK India was recognized by one of our customers for its strong commitment to ESG and was awarded a compliance-related award at the annual conference held by the customer for its suppliers and partners. We believe that the activities for respecting human rights NYK India promotes together with customers can also contribute to other areas including maintaining product quality for customers.
In November 2022, the NYK Group established its the NYK Group Human Rights Policy. The NYK Group requires NYK India and its supplier partners, who are its business partners, as well as customers to take measures in line with the NYK Group Human Rights Policy and work to ensure that this policy is applied to all workers (including supplier partners' workers) who engage in work at NYK Group.
[ Oceangoing Shipping (seafarers) ]
The NYK Group is committed to protecting seafarers' rights by ensuring compliance with the requirements of Maritime Labour Convention 2006 (MLC, 2006), which sets out the basic rights of seafarers and occupational health and safety on board. We use our safety management system (SMS) that incorporates the requirements, and our assessment system to confirm the MLC compliance status of ship management companies and the ships they manage.
We recognize that seafarers' human rights concerns begin with recruitment and continue while they serve on board and even after they disembark, and that there are issues to be addressed at each phase. We are committed to conducting ethical recruitment practices prior to boarding; preventing violations of rights to occupational health and safety; ensuring the right to privacy, freedom of association, and collective bargaining; assuring decent working time; providing access to remedy; and preventing discrimination in the workplace while on board. Our initiatives after disembarkation include maintaining seafarer retention through employee engagement and improving the accessibility of financial services for seafarers. For more information on our initiatives, please see below.
[ Ship Recycling (Workers) ]
Ship recycling involves dangerous work, including cutting the ship's hull in high places, handling harmful chemicals such as mercury, lead, and asbestos left on abandoned ships, as well as residual heavy oil, and transporting cut scrap. To prevent the risk of death, injury, or damage to the health of ship recycling workers of (indirect) business partners that recycle ships owned by NYK and its group companies, as well as the spillage of hazardous materials into the ocean and the resulting damage to the health of nearby residents, NYK has established a ship-recycling policy and is working to promote responsible ship recycling in accordance with various international standards.
Policy and management in ship recycling
To promote responsible ship recycling that takes into account the environment, occupational health and safety, and human rights, the NYK Group is committed to complying with the International Maritime Organization's (IMO) Hong Kong International Convention for the Safe and Environmentally Sound Recycling of Ships 2009 (the Hong Kong Convention),*1 the EU Ship Recycling Regulation, and relevant regulations of the International Labour Organization (ILO) in the recycling of all ships owned by NYK and its group companies, regardless of the flag country or region of operation.
In particular, as we believe that the appropriate recycling of all ships in the world in accordance with the standards of the Hong Kong Convention is important not only for NYK but also for the shipping industry as a whole, we will continue to encourage yards around the world to comply with the Hong Kong Convention so as to establish the Hong Kong Convention as the standard for all stakeholders involved in ship recycling. Ships also contain large amounts of high-quality iron, and more than 90% of medium- and large-sized ships are recycled as building materials, recycled materials, and second-hand goods. Appropriate processing of these valuable recyclable resources is important in realizing a circular economy, and we will continue to consider the role of our group in realizing this circular economy.
We have established a ship-recycling policy and undertake the recycling of ships with consideration for the environment, occupational health and safety, and human rights.
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- Selection of safe yards
Cash buyers*2 are selected through bidding on the condition that the ship recycling is undertaken at a yard that has obtained a Statement of Compliance*3 with the Hong Kong Convention issued by the Japanese classification society ClassNK and meets standards set by NYK (in other words, an NYK-certified yard).
- Disclosure of risk information
In accordance with the Hong Kong Convention, we prepare for all ships that are to undergo recycling an inventory of hazardous materials (IHM), which is a list of the approximate amount and location of hazardous substances present on a ship, to be kept on board the ship.
- Preparation of NYK's own supervisory clauses in the ship recycling contract
After the selection of a cash buyer, NYK and the cash buyer enter into a ship recycling contract that NYK prepares independently. This includes the right for a site supervisor dispatched by NYK Ship Management Pte. Ltd. (NYKSM), an NYK Group ship management company, to enter the yard and conduct site supervision.*4
- Confirmation of compliance with safety, human rights, and environmental requirements by the site supervisor
After the conclusion of the ship recycling contract, the ship is handed over to the recycling yard company by the cash buyer, and the recycling work begins. At the same time, NYKSM enters the recycling yard and begins on-site supervision. NYKSM's site supervisor conducts checks every day to ensure that there are no hazardous conditions on site. If there are any hazardous conditions, the supervisor reports these to the yard company and proposes improvements to be made within a certain period of time. The supervisor also reports to NYK on conditions at the site through daily reports. The yard company sells scrap (recycled valuables) to scrap buyers, who then sell these materials to buyers that recycle and reuse them.
- Selection of safe yards
NYK is a member of the Ship Recycling Transparency Initiative, an information disclosure platform for enhancing transparency in ship recycling. Utilizing this platform, we disclose information about our initiatives and make efforts to improve our ship recycling level in light of initiatives of other companies that have disclosed information.
Human Rights Due Diligence
In 2022, two ships were recycled in Alang, India, and in June 2023, one ship was recycled in Chittagong, Bangladesh. Our human rights due diligence initiatives in ship recycling are as follows.
In April 2022, in conjunction with ship recycling in Alang, India, we conducted interviews with a total of six managers and site supervisors from NYK Ship Management Pte. Ltd. (NYKSM) regarding management aimed at ensuring the occupational safety and respecting the human rights of ship recycling workers working at the yard. Through these interviews, it was confirmed that NYKSM personnel patrol the ship recycling yard daily and monitor occupational health and safety. Interviews with yard personnel and workers, who are actual rights holders, *5 were left as a task to be undertaken at the time of the next recycling.
In May 2023, in conjunction with ship recycling in Chittagong, Bangladesh, we visited the PHP Ship Recycling Facility (PHP SRF), a ship recycling facility operated by PHP Ship Breaking and Recycling Industries Ltd. (PHP SBRIL), where we interviewed PHP managers and 35 ship recycling workers engaged in the recycling of the heavy lifter Kamo, owned by NYK Bulk & Projects Carriers Ltd., a group company of NYK, as well as the site supervisor dispatched to PHP SRF from NYKSM, a group company of NYK. The interviews of ship recycling workers including regular employees (18 workers with a literacy rate of 89% and average monthly income 28,706tk*6) and non-regular employees (17 workers with a literacy rate of 53% and average monthly income 21,418tk) were conducted by CRT Japan's local partner in Bengali, a language understandable to all workers.
In Bangladesh, ship recycling is designated by law as a high-risk industry, and women and young workers under the age of 18 are prohibited from working in the ship recycling industry. All the workers interviewed this time were men between the ages of 27 and 60, and at the time of their hiring, PHP verified that they had a national identity card, which is issued by the Bangladesh Election Commission to citizens aged 18 and over.
As NYK employs only workers over the age of 18, we confirmed that there was no child labor at the PHP SRF. NYK also places importance on the payment of a fair wage above the living wage, and it was found that all workers in PHP were paid more than 19,255tk, the local living wage used as a reference*7 by third-party CRT Japan, and that all workers interviewed were satisfied with the amount. Additionally, PHP has in place a grievance policy, which is available not only to workers at the PHP SRF but also to its business partners, their workers, and the nearby local communities. Complaints can be submitted either by name or anonymously through a suggestion/complaint box installed in the PHP SRF. In addition to this box, workers at the PHP SRF can also express their grievances and opinions through three worker representatives or directly to management. The interviews confirmed that there was a general understanding of these procedures.
Through this visit, we learned that PHP has established and implemented a human rights policy that complies with internationally recognized human rights standards and is taking active steps to respect the human rights of workers. At the same time, it was found that improvements could be made in areas such as providing comfortable safety protective equipment to workers engaged in work under the blazing sun and arranging comfortable rest areas and other amenities for them. Furthermore, although explanations are given verbally to workers who are illiterate, there is a possibility that they do not fully understand the contents of employment contracts and various policies and regulations established by PHP. Therefore, improvement in this situation through the provision of education to illiterate workers is desirable. We have provided feedback to PHP regarding this and other areas where improvement is expected, and in response, PHP has recently established an educational center named "Sromik Shikkha Kendro,"*8 and a memorandum of understanding has been signed between PHP SBRIL and the local NGO YPSA to oversee its operation. YPSA has initiated its operations from August 2023, and the education center was inaugurated in the presence of the NYKSM local representative in September. The kick-off program commenced with 25 workers in the first batch and 27 workers in the second batch, starting from November 2023. Workers have been provided with safe and comfortable personal protective equipment, as well as comfortable rest areas and other facilities. Concerning personal protective equipment that may be challenging to replace in certain cases, PHP will continue to investigate the availability of personal protective equipment in the country that adheres to both international standards (for safety) and provides comfort. We will collaborate with PHP to ensure the respect of human rights for ship recycling workers.
Inauguration Ceremony (Sept. 19, 2023)
Start of First Batch (Nov. 06, 2023)
Regular Batches (Nov. 15, 2023)
Regular Batches (Nov. 15, 2023)
The NYK Group will continue to establish mechanisms for applying the NYK Group Human Rights Policyto ship recycling. Examples of such initiatives may include, when selecting business partners, requiring them to formulate a human rights policy in line with the NYK Group Human Rights Policy and to agree to the acceptance of site supervision and our conducting interviews with ship recycling workers as business conditions, and making efforts to strengthen supervision procedures in the supervision of human rights at work sites. We at NYK, together with our group companies, will continue to build a framework for ensuring respect for human rights at every yard where ships owned by the NYK Group are recycled.
Message from our supplier
NYK is the first Japanese company to engage in recycling at PHP SRF, Bangladesh. Aligned with the NYK Group's human rights policy, NYK acknowledges our its commitment to both the social and environmental aspects of ship recycling. NYK has supported our continual improvement processes (kaizen) through their field staff, assessing our environmental and social efforts through on-site human rights impact assessments. PHP SRF proudly became the first in Bangladesh to attain certification of Statement of Compliance to the Hong Kong Convention in 2017, tirelessly working to elevate standards for responsible ship recycling in the country. As a collaborative partner with NYK, PHP SRF remains dedicated to supporting NYK's human rights initiatives, striving to enhance our responsiveness to become a preferred supplier, as well as aim to be The Change Maker of Sustainable Ship Recycling in the world.
- *1The International Maritime Organization adopted the Convention in May 2009 to ensure occupational safety and environmental protection during ship dismantling. To enter into force, the Convention requires the following:
- 1.Ratification by at least 15 countries
- 2.At least 40% of the merchant shipping tonnage of the signatory countries
- 3.At least 3% of the maximum annual dismantled tonnage of the signatory countries in the last 10 years
As of November 2023, 23 countries have ratified the treaty, including Japan, India, and Bangladesh.
- *2Cash buyer: Company that buys ships from shipowners for cash and sells them to ship recycling yards.
- *3The Statement of Compliance is a document that certifies that a ship or maritime-related facility complies with specific standards or criteria.
- *4The main purpose of NYKSM's role is the site supervision as a supervisor/administrator. As there is no contractual relationship between NYKSM and yard workers, NYKSM is not in a position to give work instructions and orders to workers.
- *5Rights holders, meaning holders of rights (human rights), are those groups and stakeholders who may be affected by corporate activities.
- *6tk=Bangladesh Taka
- *8"Sromik Shikka Kendro" means "worker education center" in English.
Human Rights Enlightenment and Education
The NYK Group conducts education and enlightenment programs on human rights to promote activities in line with its human rights policy.
Enlightenment and Education for Executives and Employees
The NYK Group conducts human rights training for all executives and employees, including those of Group companies, through various programs such as e-learning, new employee training, and group trainings for expatriates, newly appointed managers, and newly appointed overseas senior management to instill in them an awareness of respect for human rights. We also aim to brief them on human rights risks in the Group's business and supply chain and the NYK Group's principles and rules regarding human rights. Every year, the NYK Group conducts human rights training through e-learning in three languages: Japanese, English and Chinese. We are working to deepen employees' understanding of the impact our Group's business can have on human rights, and we are making them aware of the NYK Group's commitment to respecting human rights. In fiscal 2022, a total of 7,541 NYK Group employees participated in our e-learning program. This represents a participation rate of 96%. The results of a follow-up awareness survey are as follows.
In addition, at training for new employees held in April and October every year, we brief employees on the importance of respecting human rights and remaining aware of human rights risks in their daily work. In fiscal 2022, the NYK Group conducted training for 115 new employees (new graduates and mid-career hires).
At group training sessions for expatriates, newly appointed managers, and newly appointed overseas senior management, we use actual examples of our initiatives for respecting human rights to brief employees on the latest trends in business and human rights as well as human rights issues in Japan and overseas.
Furthermore, to raise awareness of respect for human rights within NYK, we make staff aware of human rights issues through the company bulletin board every December during Human Rights Week. In fiscal 2022 "harassment" and "unconscious bias" were featured as main themes.
Enlightenment and Education for Business Partners and Group Companies
To put into practice initiatives for respecting human rights throughout the supply chain in line with the United Nations Guiding Principles on Business and Human Rights, we share with our contractors and business partners various policies, such as our CSR Guidelines for Partners and Suppliers, and we request their compliance with these.
In addition, we conduct an annual HR Survey on human resource management and development targeting Group companies in Japan and overseas to confirm the status of compliance with the human rights and labor principles of the United Nations Global Compact (Principles 1 to 6). In fiscal 2022, we conducted the survey at 157 companies and achieved a response rate of 100%.
Membership in External Networks and Participation in Study Sessions
Through our membership in external networks and participation in study sessions, we gather the latest information on global trends and advanced cases concerning business and human rights, and we use this information and knowledge in internal education programs and initiatives for respecting human rights.
Since 2012, NYK has been participating in the Stakeholder Engagement Program (Human Rights Due Diligence Workshops) organized by CRT Japan. In this program, NGO/NPO representatives and human rights experts raise a wide range of issues centered on human rights issues that are attracting attention both in Japan and overseas. Based on the issues raised, the participating companies discuss prominent human rights issues and the importance of business activities for raising awareness of human rights and also identify and organize key human rights issues for each industry.
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NYK is also a member of the Mitsubishi Human Rights Enlightenment Committee, which comprises Mitsubishi Group companies. The members participate in study sessions and share information on initiatives and the latest trends in respecting human rights.
NYK has also taken part in a human rights breakout session organized by Global Compact Network Japan and participates in study sessions, exchanges of opinion, and lectures on human rights issues with human rights managers of participating companies.
NYK provides various grievance mechanisms that can be accessed by all employees of the Group to promptly deal with possible infringements of human rights.
The consultation services arranged by NYK include the Yusen Chat Room, the Harassment Policy and Consultation Service, the Internal Reporting Consultation Service, and the Childcare and Nursing Care Consultation Service. Employees can also directly consult with the department in charge of receiving consultations and directly consult with an external lawyer anonymously. Through these services, we receive various reports and queries from employees not only concerning whistleblowing reports but also all kinds of issues related to human rights, discrimination, and harassment, which employees face in the workplace, either in the name of the employees or anonymously, according to their wishes. We attempt to early identify, resolve, and remedy the problems. In fiscal 2019, we set up a new LGBT Consultation Service where LGBT persons and stakeholders can seek consultation about their concerns and problems in the workplace.
Details of consultations and grievances are communicated to relevant departments, impartial investigations are undertaken, and remedial measures based on internal procedures are taken.
We are working to familiarize employees with these grievance mechanisms through our internal portal site and through training. During Human Rights Week, information on these services is posted on the company bulletin board.
In addition, when providing consultation, NYK strictly maintains the confidentiality of the person seeking consultation as well as relevant parties, and also guarantees that no person will be treated disadvantageously as a result of making a report or seeking consultation, except in cases where such action has been for unfair reasons or through inappropriate methods.
Furthermore, through the inquiry form on our website, we accept not only inquiries about services of the NYK Group but also inquiries about concerns and requests for consultation related to human rights from all stakeholders including business partners and their employees, local communities, and customers. We protect the privacy of parties seeking consultation and ensure appropriate confidentiality.
Initiatives for LGBT/SOGI
The NYK Human Resources Group invites external instructors to conduct LGBT training sessions for HR members, including the board member in charge of HR. We also run a diversity and inclusion (D&I) training program annually for new employees. Through face-to-face talks, lectures on fundamental LGBT issues, and group work, each new employee can gain new awareness and recognize the importance of diversity and inclusion.
In addition, we promote understanding of LGBT/SOGI through e-learning. We also provide an LGBT consultation service, conduct anonymous surveys, and invite LGBT experts to talk to employees. These initiatives aim to foster a greater understanding and acceptance of LGBT within our organizations.
2023 LGBT and SOGI Awareness Survey Results
We conducted an anonymous awareness survey on LGBT and SOGI for employees working at NYK and our Group companies in Japan.
The survey aimed to check employees' level of understanding of LGBT and SOGI and investigate matters such as "problems and concerns in the working environment" and "requests for specific training and study opportunities."
Based on th survey results, NYK will continue its efforts to create a workplace environment where every individual values diversity and where diverse human resources can play an active role.
Collaboration with External Organizations
NYK engages in initiatives to raise awareness of human rights through collaboration with external organizations.
Rainbow Communication Badge (RCB) Project
To further promote D&I initiatives within our organization, NYK supports the Rainbow Communication Badge (RCB) Project established by JobRainbow Co. Ltd., a company that supports LGBT job placement, education, and consulting services.
The RCB Project aims for an inclusive society without discrimination or prejudice. By wearing the Rainbow badge, we can create a reassuring environment for customers, business partners, and employees.
The recommended period for wearing the badge in 2023 was from April 22 to May 21, although NYK recommends wearing the badge throughout the year and has promotional displays with badges throughout the head office.
More information about NYK's participation in this project can be found at the following link (Japanese only).
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Collaboration with Amnesty International Japan
Panel Exhibition of Universal Declaration of Human Rights at NYK Maritime Museum
The NYK Maritime Museum held a panel exhibition on human rights from January 18 to February 16, 2020, in collaboration with Amnesty International Japan. The display panels illustrated all 30 Articles of the Universal Declaration of Human Rights in approachable illustrations that had been translated to easy-to-understand Japanese.
The museum also hosted an event that used virtual reality to allow visitors to experience the challenges refugees face.
NYK also displayed a Universal Declaration of Human Rights digital slide show in the head office visitor space from November to December 2019 to coincide with Human Rights Week.
Sponsorship of Film Festival Hosted by Amnesty International Japan
On August 17, 2019, NYK sponsored a movie screening of “Fire at Sea,” or “Fuocoammare” in its original Italian. The documentary captures life on the Italian island of Lampedusa, a frontline in the European migrant crisis. Amnesty International Japan hosted the event, and NYK sponsored the film festival to raise interest in human rights issues in Japan.