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Crystal Cruises Selected as World's Best for Record 18th Year

July 12, 2013

"Crystal Symphony"

NYK is proud to announce that the NYK Group’s Crystal Cruises* has been selected as the World's Best Large-Ship Cruise Line in the annual Travel + Leisure’s “World’s Best Awards” readers' survey. This win is Crystal's 18th consecutive triumph. The ultra-luxury vacation company is the only cruise line, hotel, or resort to win its category every year since the awards began.
To win this prestigious award once is a tremendous honor. To win this award for 18 years is humbling — a testament to the passionate dedication, professionalism, and creativity of our extraordinary staff,“ says Crystal president Gregg Michel. “Never resting on our laurels, each year we thoughtfully refine our Crystal experience with new entertainment choices, design enhancements, culinary attractions, and shore-side options. Consistent throughout is authentically warm service, exceptional quality, superior choices, and unwavering attention to detail. We are inspired to continuously improve our service to each discriminating guest.”
Crystal’s winning score for 2013 reflects thousands of jet-setting readers’ ratings across six areas: service, itineraries/destinations, activities, accommodations, food, and value. Crystal Cruise was also recognized in the survey for offering the World's Best Service (Large-Ship).
Further attesting to the consistency of its ratings, Crystal was also recently honored with one of TravelAge West’s WAVE (Western Agents’ Votes of Excellence) awards for the cruise line with the highest client satisfaction (for cruises of less than 1,100 passengers). This was the seventh time for Crystal to receive this honor from these travel industry professionals.
The NYK Group will continue its efforts to provide its customers with an unsurpassed standard of service.
* Crystal Cruises
Established in 1988, the company offers a range of luxury cruises on its two ships, Crystal Symphony and Crystal Serenity, which were recently recognized as the top two medium-sized cruise ships in the world.
Crystal Symphony: 51,044 tons; 922-guest capacity
Crystal Serenity: 68,870 tons; 1,070-guest capacity
The news on this website is as of the date announced and may change without notice.