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Record 2011 "World's Best" Win Is Crystal Cruises' Sweet Sixteenth

July 22, 2011

Left: Crystal Cruises President Gregg Michel

With its highest score ever, Crystal Cruises* has been voted Travel + Leisure’s “World’s Best Large-Ship Cruise Line” for an unprecedented 16th consecutive year. The ultra-luxe line’s score of 92.45 is almost two full points greater than any previous Crystal score. For the prestigious magazine’s 2011 readers’ survey, reader-travelers rated cruise lines on staff/guides, itineraries/destinations, activities, accommodations, food, and value.

“To have new and returning discerning travelers consistently vote Crystal Cruises as their World’s Best vacation is extremely gratifying,” says Crystal President Gregg Michel. “I’m very proud of our shipboard and shore-side teams, who have a genuine passion for creating extraordinary guest experiences.”
Crystal Cruises’ unwavering pursuit of excellence not only extends to its service standards and respectful treatment of the environment, but to its abundant choices, quality, and value. 
“Our innovations are thoughtful and always carefully executed,” comments Michel. “Whether we’re making sweeping lighting changes or fashioning private alternatives to group shore excursions, our new services, programs and features are always designed to enhance the guest experience with the utmost style, comfort, and attention to detail.”
From enlightening enrichment speakers and classes to the exquisite cuisine of Nobu Matsuhisa, Crystal Cruises has been consistently lauded by world travelers, travel agents, and industry critics for its host of complimentary features. Condé Nast Traveler readers voted Crystal Cruises “Best Large-Ship Cruise Line” for a record 17th year. Recently, TravelAge West’s travel agents voted Crystal the “Cruise Line with the Highest Client Satisfaction” (for ships carrying fewer than 1,100 passengers).
* Crystal Cruises
Crystal Cruises was founded in 1988 and offers a range of luxury cruises on its two ships, Crystal Symphony and Crystal Serenity, which were recently recognized as the top two medium-sized cruise ships in the world.
Crystal Symphony: 51,044 tons; 922-guest capacity
Crystal Serenity: 68,870 tons; 1,070-guest capacity
The news on this website is as of the date announced and may change without notice.