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Guideline Comparison

GRI Guidelines / ISO26000 (Fiscal Year 2012)

In editing the CSR report 2012, we referred Sustainable Reporting Guidelines 3.1, Global Reporting Initiatives(GRI).
The following is a table comparing the GRI guidelines and ISO 26000.

Item Indicator Core subjects and
issues of ISO26000		 Degree CSR report Contents
1.Strategy and Analysis
1.1 Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy 6.2 Organizational Governance P6-7
  • Top commitment
1.2 Description of key impacts, risks, and opportunities P6-7
P19
  • Top commitment
  • Risk management
2.Organizational Profile
2.1 Name of the organization Backcover
  • Corporate data
2.2 Primary brands, products, and/or services P4-5
  • Operational overview
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures 6.2 Organizational Governance — —
2.4 Location of organization's headquarters Backcover
  • Corporate data
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report P10-11
P14-15
P16
P24,37
P25,29,32
P39
  • Special feature 1: Automobile logistics
  • Special feature 2: Human resouces development and utilization
  • Organizations to promote CSR activities
  • Message from national staff
  • The base of overseas operations
  • Social contribution activities
2.6 Nature of ownership and legal form Backcover
  • Corporate data
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) P4-5
Data IV
  • Operational overview
  • Human resources data (employees hired through group companies)
2.8 Scale of the reporting organization, including:
  • Number of employees;
  • Number of operations;
  • Net sales (for private sector organizations) or net revenues (for public sector organizations);
  • Total capitalization broken down in terms of debt and equity (for private sector organizations); and
  • Quantity of products or services provided.
 P4-5
P9
Data III-IV
Backcover
  • Operational overview
  • “More Than Shipping 2013” Medium-Term Management Plan
  • Human resources data
  • Corporate data
2.9 Significant changes during the reporting period regarding size, structure, or ownership including:
  • The location of, or changes in operations, including facility openings, closings, and expansions; and
  • Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations).
 — —
2.10 Awards received in the reporting period P15
P20-21
P29
P47
  • Participating in communities by creating jobs (Presidential Award)
  • Fiscal Year Summery of CSR actvities and outline of next year's goals (Environmental Communication Awards)
  • Awards for reduction of air pollutants from the port of Los Angeles(USA) (CAAP Awards)
  • Awards and recognitions received from the general public during Fiscal Year 2011
3.Report Parameters
Report Profile
3.1 Reporting period (e.g., fiscal/calendar year) for information provided P2
  • Reporting period
3.2 Date of most recent previous report (if any) P2
  • Date of issue
3.3 Reporting cycle (annual, biennial, etc.) P2
  • Date of issue
3.4 Contact point for questions regarding the report or its contents Appendix
Backcover
  • Questionnaire
  • Corporate data
Report Scope and Boundary
3.5 Process for defining report content, including:
  • Determining materiality;
  • Prioritizing topics within the report; and
  • Identifying stakeholders the organization expects to use the report.
 P2
P3
P8
  • Editorial guidelines, Primary communication tools
  • The NYK Group's CSR management
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers) P2
  • Scope of report
3.7 State any specific limitations on the scope or boundary of the report P2-3
  • Editorial guidelines, Primary communication tools
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations — —
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report P9
P12
P26
Data I
Data II
Data III-IV
  • Revision of “More Than Shipping 2013” financial targets
  • Image of stable photovoltaic power generation
  • Environmental management indicators
  • Environmental performance data
  • Calculation methodology
  • Human resources data
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/ acquisitions, change of base years/periods, nature of business, measurement methods) — —
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report Data I
  • Environmental performance data
GRI Content Index
3.12 Table identifying the location of the Standard Disclosures in the report Web
  • Guideline Comparison
Assurance
3.13 Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s) — —
4. Governance, Commitments, and Engagement
Governance
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight 6.2 Organizational Governance P18
  • Corporate governance philosophy, Corporate governance organization chart
4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement) — —
4.3 For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. P18
  • Corporate governance philosophy, Corporate governance organization chart
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body P18
  • Corporate governance philosophy, Corporate governance organization chart
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance) — —
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided P18
  • Compliance
4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity. — —
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation P8
P9
  • The NYK Group's CSR management
  • “More Than Shipping 2013” Medium-Term Management Plan
4.9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles P8
P17
  • The NYK Group's CSR management
  • Global Compaact Promotion Committee, CSR guidelines for partners and suppliers
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance — —
Commitments to External Initiatives
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization 6.2 Organizational Governance P18-19
P24-30
P31-35
  • Sound and highly transparent management
  • Environment
  • Safety
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses P17
P20-23
  • Global Compact Promotion Committee
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization:
  • Has positions in governance bodies;
  • Participates in projects or committees;
  • Provides substantive funding beyond routine membership dues; or
  • Views membership as strategic.
 — —
Stakeholder Engagement
4.14 List of stakeholder groups engaged by the organization 6.2 Organizational Governance P6-7
P14-15
P20-23
P24
P28
P31
P36
P37
P39
P40
P42-45
  • Top commitment
  • Special feature 2: Human resouces development and utilization
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Cooperator's message
  • Cooperation with Tohoku University
  • Cooperator's message
  • Cooperator's message
  • VOICE
  • Social contribution activities
  • Global NYK Week
  • Stakeholder dialogue
4.15 Basis for identification and selection of stakeholders with whom to engage P2
P8
  • Editorial guidelines (Audience)
  • The NYK Group's CSR management
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group P37
P38
P40
  • Kobe Terminal Customer Satisfaction Survey results
  • Tour of facilities,IR highlights
  • Global NYK Week
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting P14-15
P42-45
P46
Appendix
  • Special feature 2: Human resouces development and utilization
  • Stakeholder dialogue
  • Outside opinion
  • Questionnaire
5. Management Approach and Performance Indicators
Economic
Disclosure on Management Approach 6.2 Organizational Governance
6.8 Community Involvement and Development		 P6-7
P8
P9
  • Top commitment
  • The NYK Group's CSR management,“More Than Shipping 2013” Medium-Term Management Plan
Economic Performance Indicators
Aspect: Economic Performance
Core
EC1.		 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments 6.8 Community Involvement and Development
6.8.3 Community involvement
6.8.7 Wealth and income creation
6.8.9 Social investment		 P9
P39
Data II
Data III
  • “More Than Shipping 2013” Medium-Term Management Plan
  • Assistance results
  • Environmental accounting
  • Human resources data (NYK Line)
Core
EC2.		 Financial implications and other risks and opportunities for the organization's activities due to climate change 6.5 The Environment
6.5.5 Climate change mitigation and adaptation		 Data II
  • Environmental accounting
Core
EC3.		 Coverage of the organization's defined benefit plan obligations — —
Core
EC4.		 Significant financial assistance received from government — —
Aspect: Market Presence
Add
EC5.		 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. 6.4 Labor Practices
6.4.4 Conditions of work and social protection
6.8 Community Involvement and Development 		— —
Core
EC6.		 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation 6.6 Fair Operating Practices
6.6.6 Promoting social responsibility in the value chain
6.8 Community Involvement and Development
6.8.5 Employment creation and skills development
6.8.7 Wealth and income creation 		P17
  • CSR guidelines for partners and suppliers
Core
EC7.		 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation 6.8 Community Involvement and Development
6.8.5 Employment creation and skills development
6.8.7 Wealth and income creation		 — —
Aspect: Indirect Economic Impacts
Core
EC8.		 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial 6.3 Human Rights
6.3.9 Economic, social and cultural rights
6.8 Community Involvement and Development
6.8.3 Community involvement
6.8.4 Education and culture
6.8.5 Employment creation and skills development
6.8.6 Technology development and access
6.8.7 Wealth and income creation
6.8.9 Social investment 		P14-15
P39
  • Special feature 2: Human resouces development and utilization
  • Social contribution activities
Add
EC9.		 Understanding and describing significant indirect economic impacts 6.3 Human Rights
6.3.9 Economic, social and cultural rights
6.6 Fair Operating Practices
6.6.6 Promoting social responsibility in the value chain
6.6.7 Respect for property rights
6.7.8 Access to essential services
6.8 Community Involvement and Development
6.8.5 Employment creation and skills development
6.8.6 Technology development and access
6.8.7 Wealth and income creation
6.8.9 Social investment 		— —
Environmental
Disclosure on Management Approach 6.2 Organizational Governance
6.5 The Environment		 P12-13
P22-23
P25
  • Special feature 1: Automobile logistics
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Environmental management vision
Environmental Performance Indicators
Aspect: Materials
Core
EN1.		 Materials used by weight or volume 6.5 The Environment
6.5.4 Sustainable resource use		 Data I
  • Environmental performance data
Core
EN2.		 Percentage of materials used that are recycled input materials — —
Aspect: Energy
Core
EN3.		 Direct energy consumption by primary energy source 6.5 The Environment
6.5.4 Sustainable resource use		 Data I
  • Environmental performance data
Core
EN4.		 Indirect energy consumption by primary source Data I
  • Environmental performance data
Add
EN5.		 Energy saved due to conservation and efficiency improvements P12-13
P22-23
P27
Data I
  • Special feature 1: Automobile logistics
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Installation of LED lighting
  • Environmental performance data
Add
EN6.		 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives P12-13
P22-23
P26-27
Data I
  • Special feature 1: Automobile logistics
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Initiatives to reduce environmental impact
  • Environmental performance data
Add
EN7.		 Initiatives to reduce indirect energy consumption and reductions achieved P22-23
P27
Data I
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Installation of LED lighting
  • Environmental performance data
Aspect: Water
Core
EN8.		 Total water withdrawal by source 6.5 The Environment
6.5.4 Sustainable resource use		 Data I
  • Environmental performance data
Add
EN9.		 Water sources significantly affected by withdrawal of water — —
Add
EN10.		 Percentage and total volume of water recycled and reused — —
Aspect: Biodiversity
Core
EN11.		 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas 6.5 The Environment
6.5.6 Protection of the environment, biodiversity and restoration of natural habitats		 — —
Core
EN12.		 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas P28
  • Preservation of biodiversity
Add
EN13.		 Habitats protected or restored P28
  • Preservation of biodiversity
Add
EN14.		 Strategies, current actions, and future plans for managing impacts on biodiversity P28
  • Preservation of biodiversity
Add
EN15.		 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk — —
Aspect: Emissions, Effluents, and Waste
Core
EN16.		 Total direct and indirect greenhouse gas emissions by weight 6.5 The Environment
6.5.5 Climate change mitigation and adaptation		 Data I
  • Environmental performance data
Core
EN17.		 Other relevant indirect greenhouse gas emissions by weight — —
Add
EN18.		 Initiatives to reduce greenhouse gas emissions and reductions achieved P12-13
P22-23
P26-28,30
Data I
  • Special feature 1: Automobile logistics
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Environment
  • Environmental performance data
Core
EN19.		 Emissions of ozone-depleting substances by weight 6.5 The Environment
6.5.3 Prevention of pollution		 — —
Core
EN20.		 NO, SO, and other significant air emissions by type and weight Data I
  • Environmental performance data
Core
EN21.		 Total water discharge by quality and destination — —
Core
EN22.		 Total weight of waste by type and disposal method Data I
  • Environmental performance data
Core
EN23.		 Total number and volume of significant spills P29
  • Fiscal Year 2011 marine pollution incidents
Add
EN24.		 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally — —
Add
EN25.		 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff 6.5 The Environment
6.5.4 Sustainable resouce use
6.5.6 Protection of the environment, biodiversity and restoration of natural habitats		 P28
  • Preservation of biodiversity
Aspect: Products and Services
Core
EN26.		 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation 6.5 The Environment
6.5.4 Sustainable resouce use
6.6 Fair Operating Practices
6.6.6 Promoting social responsibility in the value chain
6.7 Consumer Issues
6.7.5 Sustainable consumption		 P12-13
P24-30
  • Special feature 1: Automobile logistics
  • Environment
Core
EN27.		 Percentage of products sold and their packaging materials that are reclaimed by category 6.5 The Environment
6.5.4 Sustainable resouce use
6.7.5 Sustainable consumption		 P29
  • Ship decommissioning
Aspect : Compliance
Core
EN28.		 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations 6.5 The Environment — —
Aspect : Transport
Add
EN29.		 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce 6.5 The Environment
6.5.4 Sustainable resouce use
6.6 Fair Operating Practices
6.6.6 Promoting social responsibility in the value chain		 P12-13
P28-29
Data I
  • Special feature 1: Automobile logistics
  • Preservation of biodiversity, Preventing air pollution
  • Environmental performance data
Aspect : Overall
Add
EN30.		 Total environmental protection expenditures and investments by type 6.5 The Environment Data II
  • Environmental accounting
Social Performance Indicators
Labor Practices and Decent Work
Disclosure on Management Approach 6.2 Organizational Governance
6.3 Human Rights
6.3.10 Fundamental principles and rights at work
6.4 Labor Practices		 P6-7
P9
P14-15
P16-17
P20-21
P40-41
  • Top commitment
  • “More Than Shipping 2013” Medium-Term Management Plan
  • Special feature 2: Human resouces development and utilization
  • The NYK Group's CSR activities
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Together with all staff members in the NYK Group
Labor Practices and Decent Work Performance Indicators
Aspect: Employment
Core
LA1.		 Total workforce by employment type, employment contract, and region, broken down by gender. 6.4 Labor Practices
6.4.3 Employment and employment relationships		 Data III
Data IV
  • Employee demographics
  • Employee demographics (excluding NYK), Regional breakdown of all employees in the NYK Group (including NYK)
Core
LA2.		 Total number and rate of new employee hires and employee turnover by age group, gender, and region. Data III
Data IV
  • Employee demographics
  • Employee demographics (excluding NYK)
Add
LA3.		 Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of operation. 6.4 Labor Practices
6.4.3 Employment and employment relationships
6.4.4 Conditions of work and social protection		 P41
Data III
Data IV
  • Promotion of work/life balance
  • Employee support system
  • Employee support system (excluding NYK)
Core
LA15.		 Return to work and retention rates after parental leave, by gender. 6.4 Labor Practices
6.4.4 Conditions of work and social protection		 Data III
Data IV
  • Employee support system
  • Employee support system (excluding NYK)
Aspect: Labor/Management Relations
Core
LA4.		 Percentage of employees covered by collective bargaining agreements 6.3 Human Rights
6.3.10 Fundamental principles and rights at work
6.4 Labor Practices
6.4.3 Employment and employment relationships
6.4.4 Conditions of work and social protection
6.4.5 Social dialogue		 — —
Core
LA5.		 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements 6.4 Labor Practices
6.4.3 Employment and employment relationships
6.4.4 Conditions of work and social protection
6.4.5 Social dialogue		 — —
Aspect: Occupational Health and Safety
Add
LA6.		 Percentage of total workforce represented in formal joint management_worker health and safety committees that help monitor and advise on occupational health and safety programs 6.4 Labor Practices
6.4.6 Health and safety at work		 — —
Core
LA7.		 Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender. P34
Data III
Data IV
  • Reported crew member injuries and illnesses
  • Occupational accidents
  • Occupational accidents (excluding NYK)
Core
LA8.		 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases 6.4 Labor Practices
6.4.6 Health and safety at work
6.8 Community Involvement and Development
6.8.3 Community involvement
6.8.4 Education and culture
6.8.8 Health		 P40
  • Employee safety management
Add
LA9.		 Health and safety topics covered in formal agreements with trade unions 6.4 Labor Practices
6.4.6 Health and safety at work		 — —
Aspect: Training and Education
Core
LA10.		 Average hours of training per year per employee by gender, and by employee category. 6.4 Labor Practices
6.4.6 Health and safety at work		 P18
P19
P20-23
  • Compliance training participation
  • Antitrust law training class
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
Add
LA11.		 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings 6.4 Labor Practices
6.4.7 Human development and training in the workplace
6.8 Community Involvement and Development
6.8.5 Employment creation and skills development		 P14-15
P40
  • Special feature 2: Human resouces development and utilization
  • Enhancements to training programs
  • “Global NYK Week”
Add
LA12.		 Percentage of employees receiving regular performance and career development reviews, by gender. 6.4 Labor Practices
6.4.7 Human development and training in the workplace		 — —
Aspect: Diversity and Equal Opportunity
Core
LA13.		 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. 6.3 Human Rights
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.4 Labor Practices
6.4.3 Employment and employment relationships		 Data III
Data IV
  • Employee demographics, Employee support system
  • Employee demographics (excluding NYK), Regional breakdown of all employees in the NYK Group (including NYK)
Aspect: Equal Remuneration For Women and Men
Core
LA14.		 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. 6.3 Human Rights
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.4 Labor Practices
6.4.3 Employment and employment relationships
6.4.4 Conditions of work and social protection		 —
  • No discrimination with regard to male and female compensation within the same category
Human Rights
Disclosure on Management Approach 6.2 Organizational Governance
6.3 Human Rights		 P6-7
P8
P16-17
P20-21
P40-41
  • Top commitment
  • The NYK Group's CSR management
  • The NYK Group's CSR activities
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Together with all staff members in the NYK Group
Human Rights Performance Indicators
Aspect: Investment and Procurement Practices
Core
HR1.		 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening. 6.3 Human Rights
6.3.3 Due diligence
6.3.5 Avoidance of complicity
6.6 Fair Operating Practices
6.6.6 Promoting social responsibility in the value chain		 — —
Core
HR2.		 Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken. — —
Core
HR3.		 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. 6.3 Human Rights
6.3.5 Avoidance of complicity		 P16-17
P41
  • The NYK Group's CSR activities
  • Respect for human rights
Aspect: Non-discrimination
Core
HR4.		 Total number of incidents of discrimination and corrective actions taken. 6.3 Human Rights
6.3.6 Resolving grievances
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.4 Labor Practices
6.4.3 Employment and employment relationships		 — —
Aspect: Freedom of Association and Collective Bargaining
Core
HR5.		 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. 6.3 Human Rights
6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.3.8 Civil and political rights
6.3.10 Fundamental principles and rights at work
6.4 Labor Practices
6.4.3 Employment and employment relationships
6.4.5 Social dialogue		 — —
Aspect: Child Labor
Core
HR6.		 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. 6.3 Human Rights
6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work		 P17
  • Global Compaact Promotion Committee
Aspect: Forced and Compulsory Labor
Core
HR7.		 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. 6.3 Human Rights
6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work		 P17
  • Global Compaact Promotion Committee
Aspect: Security Practices
Add
HR8.		 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations 6.3 Human Rights
6.3.5 Avoidance of complicity
6.4 Labor Practices
6.4.3 Employment and employment relationships
6.6 Fair Operating Practices
6.6.6 Promoting social responsibility in the value chain		 — —
Aspect: Indigenous Rights
Add
HR9.		 Total number of incidents of violations involving rights of indigenous people and actions taken 6.3 Human Rights
6.3.6 Resolving grievances
6.3.7 Discrimination and vulnerable groups
6.3.8 Civil and political rights
6.6 Fair Operating Practices
6.6.7 Respect for property rights		 — —
Aspect: Assessment
Core
HR10.		 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments. 6.3 Human Rights
6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity		 — —
Aspect: Remediation
Core
HR11.		 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms. 6.3 Human Rights
6.3.6 Resolving grievances		 P18
  • Compliance
Society
Disclosure on Management Approach 6.2 Organizational Governance
6.6 Fair Operating Practices
6.8 Community Involvement and Development		 P14-15
P16
P18-19
P20-21
P39
P42-45
  • Special feature 2: Human resouces development and utilization
  • The NYK Group's CSR activities
  • Sound and highly transparent management
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
  • Action guidelines of social contribution activities
  • Stakeholder dialogue
Society Performance Indicators
Aspect: Local Communities
Core
SO1.		 Percentage of operations with implemented local community engagement, impact assessments, and development programs. 6.3 Human Rights
6.3.9 Economic, social and cultural rights
6.8 Community Involvement and Development
6.8.3 Community involvement
6.8.9 Social investment		 — —
Core
SO9.		 Operations with significant potential or actual negative impacts on local communities. 6.3 Human Rights
6.3.9 Economic, social and cultural rights
6.5 The Environment
6.5.3 Prevention of pollution
6.5.6 Protection of the environment, biodiversity and restoration of natural habitats
6.8 Community Involvement and Development		 — —
Core
SO10.		 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. — —
Aspect: Corruption
Core
SO2.		 Percentage and total number of business units analyzed for risks related to corruption 6.6 Fair Operating Practices
6.6.3 Anti-corruption		 — —
Core
SO3.		 Percentage of employees trained in organization's anti-corruption policies and procedures P18
P19
P20-21
  • Compliance training participation
  • Antitrust law training class
  • Fiscal Year 2011 Summary of CSR activities and outline of next year's goals
Core
SO4.		 Actions taken in response to incidents of corruption — —
Aspect : Public Policy
Core
SO5.		 Public policy positions and participation in public policy development and lobbying 6.6 Fair Operating Practices
6.6.4 Responsible political involvement
6.8 Community Involvement and Development
6.8.3 Community involvement		 — —
Add
SO6.		 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country — —
Aspect: Anti-Competitive Behavior
Add
SO7.		 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes 6.6 Fair Operating Practices
6.6.5 Fair competition
6.6.7 Respect for property rights		 P19
  • Compliance with antitrust/competition law
Aspect: Compliance
Core
SO8.		 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations 6.6 Fair Operating Practices
6.6.7 Respect for property rights
6.8 Community Involvement and Development
6.8.7 Wealth and income creation		 — —
Product Responsibility
Disclosure on Management Approach 6.2 Organizational Governance
6.6 Fair Operating Practices
6.7 Consumer Issues		 P2
P18
P19
P31-35
P37
  • NYK Group Mission Statement
  • Compliance
  • Information security programs
  • Safety
  • Cruise
Product Responsibility Performance Indicators
Aspect: Customer Health and Safety
Core
PR1.		 Life cycle stages in which health and safety impacts of products and services are assessed for improvement 6.3 Human Rights
6.3.9 Economic, social and cultural rights
6.6 Fair Operating Practices
6.6.6 Promoting social responsibility in the value chain
6.7 Consumer Issues
6.7.4 Protecting consumers' health and safety
6.7.5 Sustainable consumption		 P31-35
  • Safety
Add
PR2.		 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle P29
P33
P34
  • Marine pollution incidents
  • Number of near misses reported, Near miss causes
  • Breakdown of NAV9000 improvements (requests)
Aspect : Product and Service Labeling
Core
PR3.		 Type of product and service information required by procedures 6.7 Consumer Issues
6.7.3 Fair marketing, factual and unbiased information and fair contractual practices
6.7.4 Protecting consumers' health and safety
6.7.5 Sustainable consumption
6.7.6 Consumer service, support, and complaint and dispute resolution
6.7.9 Education and awareness		 — —
Add
PR4.		 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling — —
Add
PR5.		 Practices related to customer satisfaction 6.7 Consumer Issues
6.7.4 Protecting consumers' health and safety
6.7.5 Sustainable consumption
6.7.6 Consumer service, support, and complaint and dispute resolution
6.7.8 Access to essential services
6.7.9 Education and awareness		 P37
  • Kobe Terminal Customer Satisfaction Survey results
Aspect : Marketing Communications
Core
PR6.		 Programs for adherence to laws 6.7 Consumer Issues
6.7.3 Fair marketing, factual and unbiased information and fair contractual practices
6.7.6 Consumer service, support, and complaint and dispute resolution
6.7.9 Education and awareness		 — —
Add
PR7.		 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications — —
Aspect : Customer Privacy
Add
PR8.		 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data 6.7 Consumer Issues
6.7.7 Consumer data protection and privacy		 — —
Aspect: Compliance
Core
PR9.		 Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services 6.7 Consumer Issues
6.7.6 Consumer service, support, and complaint and dispute resolution		 — —