CSR Promotion System and Activities
Achievement of the NYK Group's basic philosophy of safe and certain monohakobi (transport) requires that we continue to move forward on CSR which is an integral part of the infrastructure through which we conduct our business.
Specific activities are contained in CSR activity programs formulated by the 28 business units in the headquarters, which are implemented using a PDCA cycle and drawing on interviews and advice from both inside and outside the organization. During Fisical Year 2009, we will increase the number of units formulating plans to 31 business units and set numerical targets wherever possible so that the objective of “strengthening CSR management” in the medium-term management plan can be reflected in the CSR program as well.
CSR organizations and programs
Global Compact Promotion Committee
CSR training
CSR/Risk Management 10-Minute Self Check
CSR handbook
CSR organizations and programs
The General Affairs / CSR Headquarters is located in the head office, and the officers are stationed at Japan-based group companies and six overseas regions.*1 The CSR Coordination Group coordinates CSR activities among domestic and international group companies, implements programs, and provides support. Other responsibilities include the publication and distribution of the CSR report and a CSR newsletter, implementation of CSR training,*2 and response to SRI surveys.*3 The CSR Headquarters also works to ascertain the requirements of stakeholders and to communicate both internally and externally the changes and reforms that are taking place so that we continue to be a corporate group that meets the expectations and earns the trust of society.
For international group companies we publish the “Global CSR Newsletter” which shares information on CSR activities from around the world. CSR officers also gather at the Tokyo head office once a year to share activity guidelines for global initiatives on issues like human rights.
*1 Six overseas regions
East Asia, South Asia, Oceania, Europe, North America, Latin America
*2 CSR training
Training and e-learning programs on general CSR issues, compliance, and the Personal Information Protection Law
*3 SRI Survey
Survey from socially-responsible investment perspectives
Global Compact Promotion Committee
In September 2010, we established a Global Compact Promotion Committee in the headquarters to spearhead our efforts to promote the United Nations (UN) Global Compact (GC hereinafter) and to oversee investigations into and responses to human rights infringements. The committee is made up of representatives from the HR Group and the CSR Coordination Group, and their initiatives focus on GC Principles 1-6 that deal with human rights and labor standards. They also investigate any matters in the conduct of corporate business that could potentially contravene the GC and, if found to be factual, determine the measures required for rectification. The Environment Group heads up initiatives for the environment sections of the GC; the Compliance Group and Fair Trade Promotion Group, initiatives for anti-corruption.
CSR training
NYK incorporates CSR into its new employee training, group discussions, and other group training programs to ensure that employees have the basic knowledge and understanding of the group's CSR philosophy they need to implement activities.
Since Fisical Year 2006, we have provided e-learning programs to allow individuals to learn at their own pace. A new program begun in February 2008 examines case studies of specific CSR initiatives in the NYK Group. It has been offered six times since August 2006, and a total of 6,309 employees have completed it.
| Sessions | Participants | |
|---|---|---|
| Group training | 4 | 124 |
| e-learning | 1 | 583 |
CSR/Risk Management 10-Minute Self Check
Each year since Fisical Year 2005 we have conducted the "Five-Minute Survey on CSR" to provide a simple learning tool for employees in the headquarters and at Japan-based group companies. The purpose of the survey is to increase awareness of the CSR activities.
In Fisical Year 2010, this was expanded into the "CSR/Risk Management 10-Minute Self Check" with the addition of new questions on "risk management concepts" that highlight this important aspect of CSR.
Results are reported to employees after tabulation. We will continue to use the self check as a means of increasing individual employees' awareness of CSR.
CSR handbook
To facilitate understanding of CSR, we created the NYK Group CSR handbook (A5 size (148 x 210mm); 20 pages) and distributed a copy to each group employee. Copies were also sent to and are maintained on board ships. Content includes CSR quizzes, a message from the president, and ideas for practicing CSR in day-to-day duties.
Our goal in putting the booklet together was to focus on down-to-earth topics and questions that would be of interest to large numbers of employees so that as many people in our organization as possible will understand and practice CSR.