The NYK Group asks all business units to set CSR activity goals each year and continually work to improve their activities in a PDCA cycle. This report outlines achievements in Fiscal Year 2011 and goals for Fiscal Year 2012, following the structure of the seven core subjects found in ISO 26000, which was published in November 2010.
| ISO 26000 core subjects : Organizational governance |
| Initiatives |
Fiscal Year 2011 targets |
Fiscal Year 2011 programs |
Evaluation |
| Strengthening of CSR management |
- Strengthen CSR promotion organization within the NYK Group
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- Internal briefings, domestic group company meetings, meeting by CSR coordinators in six overseas regions
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- Communicate CSR information inside and outside the organization
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- Publication of CSR report and enhancement of website in coordination with relevant business units. Dissemination of information in expert lectures and other events
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| Dialogue with stakeholders |
- Enhance comprehensive explanations and information disclosure to investors
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- Frequent meetings with investors and analysts; facility tours for institutional investors and analysts; continued, enhanced feedback to employees through IR meetings
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| ISO 26000 core subjects : Human rights |
| Initiatives |
Fiscal Year 2011 targets |
Fiscal Year 2011 programs |
Evaluation |
| Respect for human rights, prohibition of discrimination |
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- Human rights training by NBC
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- Improve human rights awareness
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- Self-checks of adherence to the United Nations (UN) Global Compact by the headquarters and domestic and international group companies
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| Promotion of diversity |
- Spread the United Nations (UN) Global Compact
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- Establishment of Global Compact Promotion Committee to spread the compact's principles throughout the NYK Group
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- Monitor status at group companies
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- HR data survey for domestic and international group companies
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| ISO 26000 core subjects : Labor practices |
| Initiatives |
Fiscal Year 2011 targets |
Fiscal Year 2011 programs |
Evaluation |
| Support for diversity of work styles |
- Facilitate work-life balance
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- Implementation of the Third Action Plan (2011-2014) for the Law for Measures to Support the Development of the Next Generation
- At least five men taking parental leave during a four-year period
- Internal seminars on work-life balance
- Programs to encourage employee children to understand their parents' workplaces
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| Human resources development |
- Use NBC and NMC in human resources development
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- Enhancement of training programs
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| ISO 26000 core subjects : Fair operating practices |
| Initiatives |
Fiscal Year 2011 targets |
Fiscal Year 2011 programs |
Evaluation |
| Compliance enforcement |
- Consider development of compliance program newly requested by others in society
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- Announcement of revised Business Credo, formulation of anti-corruption and social media policies
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| Promotion of fair competition and trade |
- Continue ongoing activities to ensure awareness of fair trade statutes and penalties in all countries served
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- New employee training, team leader training, general employee training, unit-level training, affiliate company training, local training, international training, and e-learning training
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| Protection and management of information |
- Implement NYK Group Information Security Structures Project
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- Rollout of ISMS-based security standards to affiliated companies, improvement of information security levels throughout the group
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| ISO 26000 core subjects : Consumer issues |
| Initiatives |
Fiscal Year 2011 targets |
Fiscal Year 2011 programs |
Evaluation |
| Improvement of customer satisfaction and services |
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- Rigorous quality assurance by the CS Improvement Committee (Asuka II)
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| Promotion of safety |
- Promote ship safety management
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- Promotion of Safety and Environmental Management Committee (SEMC) activities including expansion of SEMC organizations, measures to deal with growing fleet (measures to deal with shipping environmental change)
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| Development of safety programs |
- Enforce terminal safety policies
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- Enforcement of terminal safety standards for companies operating at NYK-operated terminals in Japan
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| ISO 26000 core subjects : Community involvement and development |
| Initiatives |
Fiscal Year 2011 targets |
Fiscal Year 2011 programs |
Evaluation |
| Social contribution activities |
- Promote employee donation opportunities and volunteer activities in line with social contribution activity guidelines
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- Affixing of picture-book stickers, family events, NPO reporting meetings, Heartful Donation Campaign, and other events
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- Promote disaster relief and international cooperation activities using transportation services and other business resources
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- Transportation assistance (picture books, school backpacks, bicycles, etc.)
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- Develop initiatives to increase visitors to the NYK Maritime Museum and NYK Hikawamaru
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- Events, coordination with community facilities, services for foreign nationals
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| Support for areas affected by the Great East Japan Earthquake |
- Encourage assistance activities by NYK Group employees
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- Ongoing dispatch of volunteers to Rikuzentakata, Iwate
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| Involvement in community development |
- Operate merchant marine academy in the Philippines
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- Training to develop highly-skilled seafarers
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| ISO 26000 core subjects : The Environment |
| Initiatives |
Fiscal Year 2011 targets |
Fiscal Year 2011 programs |
Evaluation |
| Using ISO 14001 certification to promote environmental activities |
- Maintain and expand NYK Group environmental certification (roll out to regional management companies in the six global regions)
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- Maintain activities appropriate for communities and businesses and expanded certification as requested by customers
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| Adherence to domestic and international laws and regulations, formulation of and adherence to industry and company standards |
- Identify and rigorously adhere to treaties, laws, and regulations that impact ships
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- Monitor treaties, laws, and regulations, perform rigorous NAV9000 audits (ship management company and ships)
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- Contribute to the achievement of sustainable societies by participating in the formulation of international rules regarding greenhouse gases, air pollutants, and ship dismantlement
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- Proactively participate in the formulation of international rules through industry bodies
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| Reduction of fleet accidents |
- Fleet downtime of 10 hours/year/ship
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- Promote Near Miss 3000 activities (increase companies to be covered)
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- Conduct safety and security campaign
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- Continue activities to minimize engine accidents
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| Creation and administration of emergency response network |
- Emergency preparedness and response
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- Conduct emergency response exercises and reviews
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- Conduct media response training and reviews
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| Reduction of CO2 emissions |
- Monitor environmental management indicators, improve precision
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- Extract data for the calculation of environmental management indicators from SPAS for more accurate monitoring
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- Reduce fleet unit CO2 emissions
- by 10% from Fiscal Year 2006 levels by Fiscal Year 2013;
- by 10% from Fiscal Year 2010 levels by Fiscal Year 2015
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- Monitor total CO2 emissions from consolidated group companies
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- Operate environmental load data tabulation system
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| Reduction of NOx and SOx emissions |
- Reduce emissions of nitrogen oxide compounds (NOx) and sulfur oxide compounds (SOx)
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- Increase usage of electronically controlled engines
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- Cooperate with the California Speed Reduction Program
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- Cooperate with SCR onboard testing
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- Rigorously enforce EU and California low-sulfur fuel guidelines
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| Recycling, conservation of resources, reduction of toxic substance emissions |
- Scrap vessels in an environment-friendly manner
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- Adhere to NYK Standards on ship recycling
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| Protection of the ozone layer |
- Increase usage of cooling devices that use no ozone-depleting substances
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- Fully convert all refrigerated containers to devices that use no ozone-depleting substances
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| Reduction of office environmental load |
- Reduce paper, water, and electricity usage by at least 1% from Fiscal Year 2010 levels
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- Endeavor to reduce usage of water, electricity, and paper
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| Research and development of new technologies |
- Develop hybrid turbochargers
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- Use offshore testing to confirm energy-conservation performance, and use voyages to confirm performance and equipment reliability
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- Verify the energy-conservation impact of air lubrication module vessels
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- Collect and analyze oceangoing data from air-lubrication systems
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- Research and develop large-volume nickel hydrogen batteries
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- Install secondary batteries on car carriers in dock in June, collect oceangoing operational data, conduct general performance evaluations, including generators and other onboard electrical equipment
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| Use of equipment that reduces air and marine pollution and protects biodiversity |
- Install the NYK Total Bilge System
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- Install in new ships at shipyards able to adhere to NYK standards
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- Operate shoreside generator facilities
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- Install ballast water systems
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| Stimulation of interest in environmental protection activities |
- Conduct environmental training programs
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- Hold training sessions and study groups; use EMI report card and ECO Channel classes
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- Conduct environmental e-learning programs
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- Create content and increase student numbers
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| Disclosure of environmental information |
- Disclose CO2 emissions information as requested by customers
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- Participate in and provide data for the CCWC of BSR (a U.S. NPO)
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- Develop NYK Group CO2 e-calculator
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- Develop e-calculator and publish on website
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